Privacy Policy

Last updated 30 October 2026

This policy explains what personal data Poultro collects when you use this website or join our waitlist, why we collect it, how long we keep it, and the rights you have over it. We have written it in plain English because we think you should be able to understand it without a lawyer.

Who we are

Poultro is operated by its founder, a sole trader trading as Poultro, based in the Isle of Man ("Poultro", "we", "us"). We are the data controller for the personal data described in this policy. You can contact us at contact@poultro.com.

What we collect

At this stage Poultro is a waitlist website. We collect:

• Email address and country of residence, when you join the waitlist. These are required so we can confirm your place and tell you when Poultro opens where you live.
• Optional details you choose to give us: whether and how long you have kept poultry, which types of birds you keep, any problems or feature ideas you choose to share, your postcode, and your phone number. We use these to prioritise areas with the most interest, to tailor what we send you (for example beginner guides versus breeder tools), and, if you give a phone number, to text you once when Poultro launches in your area. Leaving any of these blank does not affect your place on the waitlist.
• Technical data that our hosting provider, Cloudflare, processes automatically to deliver and protect the site: your IP address, browser type, device type, approximate country, the pages you visited and the time of your visit. Cloudflare may use cookies that are strictly necessary for security (for example, to tell humans from bots). We do not run advertising or tracking cookies.
• Anything you send us by email, if you choose to contact us.

We do not knowingly collect data from anyone under 16. If you believe a child has given us their email address, contact us and we will delete it.

Why we use it and our lawful basis

• To run the waitlist: to confirm your place, tell you when Poultro opens in your area, and give you early access. Lawful basis: your consent, given when you enter your email and press Join. You can withdraw it at any time.
• To send you news and offers about Poultro: occasional emails about the app, features, launches and promotions. Lawful basis: your consent. Every email includes an unsubscribe link; one click stops them.
• To keep the site secure and working: Cloudflare processes technical data to prevent abuse and deliver pages. Lawful basis: our legitimate interest in running a safe, reliable website.
• To answer you when you email us. Lawful basis: our legitimate interest in responding to enquiries.

We will never sell your personal data, and we will never share your email address with other companies for their own marketing.

Who we share it with

Only the service providers we need to run Poultro, each acting under contract and only on our instructions:

• Cloudflare, Inc.: hosts this website, stores waitlist email addresses and delivers our emails. Cloudflare may process data in the United States under the UK International Data Transfer Addendum and EU Standard Contractual Clauses.
• A law enforcement body, regulator or court, if the law requires it.
• A buyer or successor, if Poultro is ever sold or merged, in which case this policy would continue to apply to your data.

International transfers

Poultro is based in the Isle of Man, which the European Commission and the UK have recognised as providing adequate data protection. Where a provider processes data outside the Isle of Man, UK or EEA, we rely on recognised safeguards such as adequacy decisions or standard contractual clauses.

How long we keep it

• Waitlist data (email, country and any optional details): until you unsubscribe or ask us to delete them, or 24 months after Poultro launches in your area if you have not engaged with any of our emails, whichever comes first.
• Technical logs: kept by Cloudflare for a short rolling period, typically under 30 days.
• Emails you send us: up to 12 months after the matter is resolved, unless we need them longer to handle a complaint or legal claim.

Your rights

Under the Isle of Man Data Protection Act 2018, the UK GDPR and the EU GDPR you have the right to:

• Access the personal data we hold about you.
• Correct it if it is wrong.
• Delete it ("right to be forgotten").
• Withdraw consent at any time, by clicking unsubscribe in any email or by emailing us.
• Object to processing based on legitimate interests, and object to direct marketing at any time.
• Restrict processing in certain circumstances.
• Port your data to another service in a machine-readable format.
• Complain to a supervisory authority. In the Isle of Man that is the Information Commissioner (inforights.im). In the UK it is the ICO (ico.org.uk). You may also complain to the authority in your EU country of residence.

To exercise any right, email contact@poultro.com. We will respond within one month and will not charge you unless a request is clearly excessive.

Security

Waitlist data is stored with Cloudflare, encrypted in transit and at rest, and accessible only to the founder. No system is perfectly secure, so we cannot guarantee absolute security, but we take reasonable technical and organisational measures to protect your data, and we will notify you and the regulator where the law requires if a breach puts your rights at risk.

Cookies

This site uses only strictly necessary cookies set by Cloudflare for security and performance. These do not require consent under PECR. We do not use analytics, advertising or social-media cookies. If that changes, we will update this policy and ask for your consent first.

Changes to this policy

If we change how we use your data, we will update this page and, where the change is significant, email the waitlist before it takes effect. The date at the top shows the current version.

Contact

Poultro, Isle of Man. Email: contact@poultro.com.